2021 ISEPS/COS Annual Meeting

Practice Management & Administrators Session

Sponsored by the Illinois Society of Eye Physicians & Surgeons
and the Chicago Ophthalmological Society

Friday, October 22, 2021
Donald E. Stephens Convention Center in Rosemont, IL

Practice Management Program Topics

  • Legal Concerns for a Medical Practice
  • How to Assess Your Practice's Customer Service
  • Avoid These Hazards When Negotiating Managed Care Contracts
  • Risk Management - Healthcare Cyber Security
  • Where have All the GOOD Techs Gone?
  • How to Handle Difficult Patients
  • Advocacy 101 for the Ophthalmic Administrator
  • Roundtable Q & A -- What's on your mind?
  • Plus time to network with your colleagues

This course has been approved for 6 hours in Category A of the Certified Ophthalmic Executive (COE) credits by the National Board for the Certification of Ophthalmic Executives (NBCOE).  The COE credential is the property of the American Society of Ophthalmic Administrators (ASOA) and is administered by the NBCOE.

Detailed Administrators ProgramCLICK HERE (PDF format) 

Please make note of our Covid-19 protocol for all attendees

Please plan to stay for an hour after the conference ends for a social hour -- cocktail reception at the convention center.

Friday, October 22, 2021

     7:15 a.m. -- Registration & Continental Breakfast in the exhibit area
     8:00 a.m. -- General Session I
     9:45 a.m. -- Break in the exhibit area
     10:05 a.m. -- General Session II 
     12:30 p.m. -- Buffet lunch in the exhibit area
     1:35 p.m. -- General Session III
     3:05 p.m. -- Break in the exhibit area

     3:30 p.m. -- General Session IV
     5:00 p.m. -- Adjourn for the day

 Registration Information - Non-physicians


Use the registration form below for all non-physicians (ophthalmic technicians and practice administrators may register together).

  • Registration fee - $125
  • Group Discount
    • ISEPS Practice Members may receive group discounts for non-physician attendees (administrator and ophthalmic tech registrations combined). 
    • 5 - 9 attendees = 5%    10 - 19 attendees = 10%     20+ attendees = 20% 


The online registration form will automatically calculate the correct registration fees for the number of attendees.  It also will apply the discounted rate for groups who qualify (administrators and techs combined).  

If you prefer to pay with a check or don't want to register using our secure online form, download a paper registration form (PDF format) -   CLICK HERE

Refund Policy --  Although public health authorities continue to state that exposure to the coronavirus remains at a relatively low risk factor for most Americans who do not have underlying medical conditions, ISEPS-COS has extended its refund policy.  Any cancellations received by the ISEPS/COS office no later than 5 p.m. on Wednesday, October 20 will be eligible for a refund less our standard $25 processing charge.  We are unable to offer refunds for "no shows" at the conference.  If you wish to cancel a registration, please email or call with the name of the attendee and the session for which they registered (physician, administrator, ophthalmic technician).  

Email - [email protected]      Phone:  847-680-1666

If a registered attendee is unable to attend, you may substitute somebody else from your office in their place.  Please contact the ISEPS/COS office as soon as you are aware of the substitution so we can make the appropriate changes to our registration system.

Meeting Site Information

The conference takes place in the conference facility of the Donald E. Stephens Convention Center in Rosemont, IL.  The venue is near O'Hare International Airport and is close to major highways and just two blocks away from the CTA's Blue Line.

View an overview of the schedule for all three sessions:  physicians, administrators and techs (PDF file) - coming soon

Return to the conference overview page 


Contact the ISEPS/COS office at 800/838-3627 or send email to:

Last Updated on Thursday, October 14, 2021 06:44 PM